When can I visit the factory store? Our factory store is open Monday - Thursday from 10am - 5pm. The garage door is not always open as we are often times busy in the factory. Feel free to knock or call and we can open the shop for you.
Phone: (415) 512-7040
Address: 354 5th St. San Francisco, CA 94103
How much advance notice do you need for orders of ten or more? Large orders often take a little longer to ship as we do not always have full stock. All our products are made in small batches at our factory in San Francisco.
What are the specifications and character count for engraving? The engraving character count is up to you. We do recommend that you use the mentality of “less is more” because there is a limited space on the wood.
Where do you get your wood from? All of our wood is reclaimed. We get our bourbon barrel wood from distilleries or barrel dealers in wine country and our redwood from bay area houses that have been torn down.
Do you do private or team building workshops? We always love doing workshops just shoot us an email and we can talk deets.
Do you have prices for bulk purchases? We can work with anyone on pricing and bulk orders. Please contact us and we will discuss all the details.
Do you do wedding gifts? There are many ways Wood Thumb can be a great idea for wedding gifts. The bow ties or regular wooden ties are a classic groomsmens gifts. Getting a six pack and filling it with the newlyweds favorite beer is another good idea. We can work with custom engraving and insure the gifts arrive before the big day.
Do you do custom work? Yes, we sometimes provide custom work. Please email firstname.lastname@example.org to inquire.
Can I pick up my order? Yes, you can call or email us and we will have it ready for you at an agreed upon time. If you order off our website a refund can me made for the cost of shipping.